Webinars

The PaymentsFirst Complimentary Members-Only Power Hour Series is available exclusively to you as part of your membership. The Members-Only Webinar series provides members with relevant industry related topics.

Learn how ACH exception automation is a win for your customer and your bottom line!

If you are sending or receiving ACH transactions, you have to address ACH exceptions.  According to Nacha, ACH exceptions cost the industry $96 million each year. FIs who originate the exceptions are frustrated because they have no insight into the ACH exception process. FIs who received exceptions are frustrated because there is no clear way to match originators responses to the original request. Originators are frustrated because most processes are automated but ACH exceptions are not. As we head into 2020, can we not come up with a way to once and for all eliminate “the fax” as the primary tool for systematically addressing ACH exceptions? Join us for an examination of how this manual, expensive, and frustrating process can be converted into an automated, cost-effective, lights out operation. 

Time: 2:00 pm ET, 1:00 pm CT

AAP credits 1.2

APRP credits 1.2

Members Only 

Click Here to Register!

Topic to be announced at a later date.

Time: 11:00 am ET, 10:00 am CT

AAP credits 1.2

APRP credits 1.2

Members Only 

Click Here to Register!

Many individuals in the U.S. have EMV chip cards in their wallets, but the lack of understanding of the protection and benefits of the technology has left many consumers feeling an inconvenience when making a point-of-sale transaction.  In addition, merchants don’t necessarily understand how to correctly accept and process an EMV chip transaction or are even how the shift in liability for losses may impact their business.  During this webinar we will review EMV and how it affects both the consumer and the merchant the US today.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

Federal Government Payments delivered via ACH are subject to specific rules and liabilities to the receiving institution. When it comes to government reclamations, many institutions may find the rules, timeframes and liabilities difficult to understand. This session will highlight the rules related to Government Reclamations, your responsibilities and how your institution can protect itself from the increased liability.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

Both Visa and MasterCard have new products designed to improve processes around disputes and claims. Attend this session to learn about these dispute process changes and the impact they will have on your institution.  Topics include: How to protect your chargeback rights? What liability concerns of fallback transactions you should be aware of. What industry impact that Petroleum liability extensions have had? Learn how to prepare your financial institution for fallback transactions and the potential fraud your financial institution may be exposed to under the rules of the payment processing network.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

Topic to be announced at a later date.

Time: 11:00 am ET, 10:00 am CT

AAP credits 1.2

APRP credits 1.2

Members Only 

Click Here to Register!

Financial institutions must ensure that they are correctly interpreting Regulation E and are compliant with all of the requirements for processing error disputes for debit card transactions and ACH.  This webinar will review the error resolution process and the very specific requirements for disclosing information to your customers during the investigative process.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

While ACH Origination has long been recognized as an opportunity to provide "sticky-ness" to your clients, it isn't just a matter on signing them up. A well developed onboarding process is critical for organizations to truly manage their risk. Join us as we provide an introduction (or a refresher) to the onboarding experience.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

A great webinar for a new employee, this session is designed to cover the basics of ACH from the perspective of the front line staff. The following topics will be discussed: transaction flow and commonly used terms/acronyms, standard entry class codes and transaction definitions, and return reason codes and exception processing.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

Wire transfers have become one of the most targeted payments systems for fraud, during this series learn about the different types of risk from; malware, cyber criminals, and phishing attempts, learn how your organization can mitigate these risk.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

Topics Title and Description TBD

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

Consumer and business customers have come to expect options that are easier and faster. Financial institutions are stepping up innovation and services offering to meet the increasing demands all while having to keep the financial institution safe and sound. One way this can be accomplished is by setting exposure limits across payments channels. No longer can a financial institution just keep an eye on ACH and RDC or Corporate Customer versus Consumers. Regulators are looking to see if financial institutions have a written and implemented a monitoring program across all payments systems. This session will address the importance of setting exposure limits for some of your most common products and services. We will review Mobile RDC, P2P transactions, Wire transfers in your cash management system and corporate and consumer bill pay.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

Topic to be announced at a later date.

Time: 11:00 am ET, 10:00 am CT

AAP credits 1.2

APRP credits 1.2

Members Only 

Click Here to Register!

Industry best practices agree that due diligence includes ongoing monitoring and review of your origination customers. This session will look to create best practices checklist with items to consider as you prepare due diligence procedures for your Originators.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register

Financial institutions must ensure that they are correctly interpreting Regulation E and are compliant with all of the requirements for processing error disputes for debit card transactions.  This webinar will review the error resolution process and the very specific requirements for disclosing information to your customers during the investigative process.

AAP credits 1.2

Live Session

Member Price:$200
Non Member Price:$400

Click here to register