Details
 

June 10, 2021
1:00-2:30PM

Changing Payment Behaviors as a Result of COVID-19: What’s Staying, What’s Not?

1:00-2:30 pm ET / 12:00-1:30 pm CT

June Webinar Presented by Nacha & the Payments Associations

There is no question or doubt in anyone’s mind that COVID-19 has changed our payment behaviors. From the dramatic increase in online shopping and delivery to no contact curbside pickup, a massive decrease in the use of cash, more retail card terminals enabling digital wallet and tap-and-go technology, and more. These changes happened to keep us safer, but are they all here to stay?

Speakers from across the payments industry share their insights on these changes, offering a glimpse at what has the potential to continue in a safer, faster payments world versus what’s likely to go back to what we knew before COVID.

Key Takeaways:

  • How consumer payment changes impact financial services offerings
  • What the increase in P2P, omnichannel and eCommerce trends means for open banking
  • Benefits and negative impacts to real-time payments and digital banking
  • Next steps for financial institutions given the increase of click-and-collect
  • The blurring of lines between payments and data, and how to improve the customer experience

 

AAP & APRP credits: 1.8

 

SPEAKERS

 

Peter A. Davey, AAP

SVP, Head of Product Innovation, The Clearing House 

Matthew R. Friend

Vice President, Global Real-time Payments, Visa

Avery Miller, MBA

Head of Commerce Transformation and Optimization for Enterprise Merchants and Marketplaces, PayPal

 

Members: $200

Note: This webinar is sponsored by Nacha and the Payments Associations and is not included in Platinum Membership benefits.

Click here to register

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2021-06-10 13:00:00 2021-06-10 14:30:00 America/Detroit Changing Payment Behaviors as a Result of COVID-19: What’s Staying, What’s Not? June Webinar Presented by Nacha & the Payments Associations There is no question or doubt in anyone’s mind that COVID-19 has changed our payment behaviors. From the dramatic increase in online shopping and delivery to no contact curbside pickup, a massive decrease in the use of cash, more retail card terminals enabling digital wallet and tap-and-go technology, and more. These changes happened to keep us safer, but are they all here to stay? Speakers from across the payments industry share their insights on these changes, offering a glimpse at what has the potential to continue in a safer, faster payments world versus what’s likely to go back to what we knew before COVID. Key Takeaways: How consumer payment changes impact financial services offerings What the increase in P2P, omnichannel and eCommerce trends means for open banking Benefits and negative impacts to real-time payments and digital banking Next steps for financial institutions given the increase of click-and-collect The blurring of lines between payments and data, and how to improve the customer experience   AAP & APRP credits: 1.8   SPEAKERS   Peter A. Davey, AAP SVP, Head of Product Innovation, The Clearing House  Matthew R. Friend Vice President, Global Real-time Payments, Visa Avery Miller, MBA Head of Commerce Transformation and Optimization for Enterprise Merchants and Marketplaces, PayPal   Members: $200 Note: This webinar is sponsored by Nacha and the Payments Associations and is not included in Platinum Membership benefits. Click here to register ----

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