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October 31, 2023

Card Dispute Boot Camp

10am - 3:30pm ET / 9am - 2:30pm CT

Virtual Session

One of the top requested topics from our members is gaining a better understanding of how the dispute and liability process works within the debit card and credit card side of the financial industry. If you are looking for a better understanding of Regulation E liabilities with debit cards or zero liability under Visa and MasterCard rules, we highly encourage you to register for this workshop. We will discuss the rules, learn about the most recent and upcoming changes, along with a discussion on the liability impacting financial institutions, cardholders, and businesses. Each participant will be given helpful tools and resources to better assist them with understanding the dispute process.

Key topics will include:

• Processing
• Transaction cycles
• EMV, debit card, and Regulation E
• Zero liability policies
• Managing disputes
• Visa (VCR, Visa Direct)
• MasterCard (MDRI, MasterCard Send)
• Disclosure statements
• API, CNP, contactless, P2P, and Fallback Transactions

AAP/APRP credits 5.6

Location: Virtual Session

Pricing:

Member Price: $300

Virtual Sessions/Workshops (unless otherwise indicated), Boot Camps, Accreditation Workshops such as AAP, APRP, and NCP, and half/full day events are NOT included in Platinum Training Club benefits.

Click here to register

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