Payments Education On-Demand

Join our PaymentsFirst check experts as they review and discuss some of the hot topics of check presentment and check returns. During this power hour, they will cover timely return time frames, if you should return or adjust and discuss altered items vs. counterfeit/forged items and their differences. Please come join us and bring your questions!

Additional items covered:

• Timely Returns
• Return or Adjust
• Altered items vs. Counterfeit/Forged

Time: 11:00 am ET, 10:00 am CT

AAP credits 1.2

APRP credits 1.2

NCP credits 1.2

Recording Only

Member Price: Complimentary!

Click here to register

The U.S. migration to EMV chip cards began in 2015, bringing new processes with fraud liability shifts and new types of chargeback reason codes created for both lost/stolen and counterfeit fraud.  The EMV Liability webinar provides information needed to properly authorize transactions and how to avoid invalid chargebacks.  

Key Topics:

• EMV Summary
• Petroleum liability shift October 1, 2020
• Business Debit Cards
• Issuer best practices handling authorizations and disputes
• Issuer and Acquirer best practices for disputing chargebacks

AAP/APRP credits 1.2

Member Price:$200

Click here to register

In 2019, over 700 financial institutions and Third-Party Senders participated in the Future of Payments Study, brought to them by The Center for Payments.  The results of this survey were only made available to members of the eleven participating payments associations. 

Key Topics:

• Examine Payments Strategy
• Plans to adopt new technologies
• Key trends within the payments industry
• Awareness and participation with faster payments
• Current state of readiness

AAP/APRP credits 1.2

Recording Only

Member Price: Complimentary!

Click here to register

Members Only - Complimentary

This session will provide an introduction to the Federal Reserve's FedNOW! Faster Payments that was recently announced.

AAP/APRP credits 1.2

Recording Only

Member Price: Complimentary!

Click here to register

Financial institutions must ensure that they are correctly interpreting Regulation E and are compliant with all of the requirements for processing error disputes for debit card transactions and ACH. This webinar will review the error resolution process and the very specific requirements for disclosing information to your customers during the investigative process.

AAP/APRP credits 1.2

Recording Only

Member Price: $190

Click here to register

Looking for additional information about the APRP Certification?  Do you have questions about whether this certification is right for you? Do you need information to provide to take back to your supervisor?

As this is an information session, there are no continuing education credits available.

Recording Only

Member Price: Complimentary!

Click here to register

One of the largest users of the ACH network is the Federal Government, but the guidelines and rules they follow are not the same as an Originator. IRS tax refunds are high volume and they are accepted by all financial institutions, it is essential for Financial Institutions to understand the requirements with handling tax refunds or face potential high losses. During this webinar we will cover the obligations of the financial institution and the account holder. We will learn the correct way to handle tax returns and exceptions with a focus on minimizing liability.

Key Topics:

- What do I do if the account is closed?
- What to do if when the account holder is deceased?
- How to properly handle payments posted the the incorrect account?

AAP/APRP credits 1.2

Member Price:$200

Click here to register

Members Only - Complimentary

Learn how ACH exception automation is a win for your customer and your bottom line!

If you are sending or receiving ACH transactions, you have to address ACH exceptions.  According to Nacha, ACH exceptions cost the industry $96 million each year. FIs who originate the exceptions are frustrated because they have no insight into the ACH exception process. FIs who received exceptions are frustrated because there is no clear way to match originators responses to the original request. Originators are frustrated because most processes are automated but ACH exceptions are not. As we head into 2020, can we not come up with a way to once and for all eliminate “the fax” as the primary tool for systematically addressing ACH exceptions? Join us for an examination of how this manual, expensive, and frustrating process can be converted into an automated, cost-effective, lights out operation. 

AAP/APRP credits 1.2

Recording Only

Member Price: Complimentary!

Click here to register